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Frequently Asked Questions

Find answers to common questions about our
services and approach.

General FAQs

What services does AMALY offer?

We currently offer individual therapy, couples/marriage therapy, family therapy, premarital coaching, support groups, consultations for organizations, religious centers, school organizations and professional trainings.

How do I sign up for therapy?

You can sign up for services here and we will connect you with one of our clinicians to schedule an intake and make sure it’s the right fit for you!

What if I can't afford an AMALY service?

We have a sliding scale with discounts based on income. We also offer financial support for our open support groups and offer free 20 minute consultations for finding resources in your area. Sign up for a complimentary consultation here and a clinician to discuss options.

Do you have to be Muslim to use AMALY's services?

Nope! Although we provide specialized services for the Muslim community, our services are open to EVERYONE.

What does AMALY do with my information and is it safe?

Basic personal information is all stored in an encrypted database and any emails you send to us are protected through an encrypted email system. Any clinical information is only seen by your therapist and clinical supervisor, which is also done through a HIPAA complaint software that our clinicians use and client meetings are also done through a HIPAA compliant software to prevent anyone and to not permitted individuals from having access to view how your information is stored and shared.

Does AMALY take insurance?

AMALY proudly accepts insurance coverage from leading providers- Aetna, Cigna, and United Healthcare. Our commitment to accessible and comprehensive healthcare means that you can trust us to navigate the intricacies of insurance, ensuring you receive the quality care you deserve.

I'm a clinician; Does AMALY provide any workshops or consultations on working with the Muslim population?

Yes! You can book consultations and workshops with our clinicians.
We currently offer cultural humility trainings for professionals. Contact us for more information.

I'm an organization/employer; Does AMALY offer workshops for mental health in the workplace?

We currently offer workshops for teams, management staff, and employees on various mental health topics. Sign up for a workshop here!

Therapy FAQs

There are many directories for therapists near you. The most common one is psychologytoday.com. Therapy Den and Open Path Collective are also specialized directories for Muslim therapists, Latinx therapists, Black therapists, etc. These can all be found on our resources page! The best way to find a therapist that’s a good fit for you though, is ask around your company to ask about therapists near you that are covered by your health insurance.

If you feel there is something getting in the way of your daily routine, work, school, family, or just feel like you want to talk to someone and you don’t have someone external to turn to (i.e. therapist), you might benefit from therapy. Most people find something extreme happens to you to attend individual therapy. But the vast majority of people who are seeking mental health like support groups, group meditation sessions, workshops, and even just having a friend to talk to go a long way! You can go to our resources page for more information.
Finding the right therapist can take some trial and error. The first step is to find a therapist near you that takes your health insurance or you can afford. The next step is to try them out! The therapist should ask and discuss with you what you are looking for in a therapist as well as the specialties in what you are dealing with. You can usually find this information online as well as by asking them yourself! For some people, it’s more important to consider whether you feel like the therapist should share the same religion, belief, or values as you do. If you don’t think they’re a good fit for you or if you’re not sure, or if you just feel uncomfortable with it, it will be worth it!
If you feel like your therapist, you don’t have to stay with them! The best approach is to talk to your therapist (if you are comfortable) and come up with a plan together about where you can go next or what you need better or work through what the issue you had with them. It can be uncomfortable and awkward in the beginning. It takes time to connect with someone and get more comfortable.
If someone you know is having intense suicidal thoughts, planning to hurt someone, hurting themselves, or unable to take care of themselves like food or housing, then CALL 911. They can be admitted to the hospital and be taken care of. If the person is not in imminent danger of harming themselves or others but you’re worried they are depressed, extremely anxious, or hearing voices then consider calling 211 for immediate appropriate resources.
Most therapists can take health insurance or offer a sliding scale fee. If you do not have health insurance then a sliding scale is a great option. You can also call your insurance to ask if they cover out-of-network reimbursement. If they do, you can provide them with a superbill at the end of each session or month to submit for the fees you paid.
The age to consent to your own therapy is different in every state. In California, if you are 12 or older you can receive therapy without getting parental consent. The law also makes certain exceptions for allowing a minor to consent to therapy with a parent or trusted adult to help guide you through the process. However, if talking to a parent is difficult for you, you can work with your therapist once you are 12. AMALY currently provides therapy for 16+.

Crisis Support Available 24/7

If you’re experiencing a mental health emergency, please reach out immediately:

National Suicide Prevention Lifeline

988

Crisis Text Line

Text HOME to 741741

Emergency Services

911

Or call 211 for appropriate mental health resources in your area.